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Math Success Center

Due to Coronavirus precautions, all math classes will meet online for the Summer 2020 term. The Math Success Center and Math Testing Centers will not be open, but we will be providing virtual assistance (see below).

MATH 091, 092 and 094 courses at Heartland use MyLabsPlus, an online program that allows students to work at a personalized pace.

Highlights and Benefits

  • You will start at a level that you are comfortable with and move through the course materials, mastering each concept before moving on. Some students are able to complete more than one course in a semester, saving time and money.
  • Students have varying learning styles, skills and interests.  We have multiple supports in place to ensure student success.
  • Classes on the Main Campus meet in the Math Success Center (WDC 2601, 2602, 2603, 2605).  Here you will meet with instructors and facilitators who will help you meet your goals.
  • The computer program you will use provides immediate feedback and numerous resources to assist you. 
  • You can work on math anywhere you have a computer and an internet connection.
  • Instructors provide individual instruction and build problem-solving skills at a pace that is right for you.

Need Help With Math?

You can get help with math either by joining a Zoom room with a facilitator who is standing by (check the schedule), or you can make an appointment with a facilitator.  When making an appointment, you may choose to meet by Zoom or phone, but please be aware that it may take some time to set up, depending on facilitator availability. We will do our best to assist you in a timely manner.

  • Drop-In Facilitator Schedule

    Due to COVID-19 precautions, we will be offering virtual hours.  See the schedule below for links to meet in real time with facilitators in their Zoom room. If you see a time that works for you, click on the link (the person's name) to connect with the facilitator at the given times. If these times don't work for you, you can fill out an appointment form (it's the next tab).

    Drop-In and Testing Hours


    Mon Tue Wed Thu Fri Sat
    7-8 am
    8-9 am
    9-10 am



    10-11 am












     For information about the satellite campuses, click here:

      or Lincoln


  • Math Tutoring Appointment Form

    If you need help and there is no one available in the Drop-In Facilitator Schedule (above), please fill out this form to request a facilitator appointment. Keep in mind that it may take up to 24 hours to schedule this appointment.

Frequently Asked Questions

  • Go to and click on the "MyLabsPlus" tab.  On the following screen click on "MyLabsPlus" again.  Choose your class.
  • No!  The textbook is online and accessible from the MyLabsPlus online course page.  The additional course fee covers your access to MyLabsPlus for the term.

  • To report issues with MLP please go to or call 888-883-1299, and notify your instructor.

  • Absolutely!  In fact, we encourage you to work on math at home as well as here in the Math Success Center.

  • You are expected to work on math at least as much time outside of class as time spent in class.  Our program allows you to work anywhere that you have internet access.

  • Yes!  Even though the class content is offered on the computer, it is important to come to class, so that you know your instructor, can have questions answered and problems explained, as well as to take tests.

  • Any instructor or facilitator in the Math Success Center (MSC, WDC 2602/3) can grade your notebook.  (You must have your notebook graded before you can take a Post-test.)

  • Main Campus:  All tests must be taken in the Math Testing Center (WDC 2605) or in the MSC if the math testing center is closed.

    Lincoln or Pontiac:  Please contact the  extension centers for their hours.  

    Pontiac (815)842-6777 email:

    Lincoln (217)735-1731 email: 

    The schedule for hours is in your MyLabsPlus (MLP) course in Schedules

    • You need to keep in mind that the amount of work is the same whether you take it online or in-class.  That is, it will take from 10 – 15 hours a week to successfully complete your course.
    • You will need to have a reliable computer to work from home.
    • You will need to come to campus to take tests.  You may also come to campus to have your notebook graded, receive help with questions, and have tests reviewed.

    For a short quiz to decide if online learning is right for you, please visit:

  • Lori Hoffman, Associate Director of the Math Success Center (, phone:  309-268-8630)

Contact Us

ICN 2000
1500 W Raab Road
Normal, IL 61761
Phone: 309-268 -8640
Fax: 309-268-7974

Email the Math & Science Office

Robert Shaw, PhD.

Dean of STEM and Business
Phone: 309-268-8862
Email :

Jeremy McClure

Instructional Chair of Mathematics
Phone: 309-268-8655
Email: Jeremy.McClure@heart

Lori Hoffman

Associate Director of the Math Success Center
Phone: 309-268-8630