Heartland preparations for shelter in place directiveMarch 22, 2020
A message from President Keith Cornille
With the recent Executive Order by Governor Pritzker calling for a statewide stay at home directive for COVID-19 through April 7th, I wanted to take a quick moment to provide a short update on measures being taken at Heartland Community College regarding our facilities and operations.
Though first, I wanted to express my appreciation to all students and employees for your patience and understanding as we have been working through this crisis. We all are living day to day trying to understand and get through this global pandemic, unsure of what the future holds. I ask that you listen to the guidance of medical professionals and adhere to the Governor’s order to stay at home.
Effective Saturday, March 21, all Heartland facilities have been locked down with only essential personnel allowed access, and all classes are being provided online.
Heartland faculty and staff have been working extremely hard to maintain services to our students and to the community at large. They are to be commended for meeting this challenge with flexibility, creativity and dedication under what are challenging circumstances for our entire community.
As classes go online tomorrow (Monday, March 23, 2020), we know that some students may need additional assistance. Heartland faculty and staff are prepared to help during the coming week and throughout the semester. We encourage students to stay in contact with instructors and call upon them with questions have questions. I encourage students to be proactive and not wait until the last minute.
If students need assistance getting connected online or with have challenges, the first two steps to take are to contact us at either:
- The student help line, available at 309-268-8000. Messages can also be directed to SuccessConnections@heartland.edu
- Technical support resources for students are available from the Canvas Class Management System’s 24-hour support lines as well as the Heartland IT hotline, 309-271-7195, and the Online Learning Support page.
Below is information from the College regarding our operations during this crisis. We will continue to provide updates on our website.
Finally, as a campus community we will get through this together. I encourage all of us to think of others during these difficult days by providing a helping hand to those in need and by calling loved ones, friends and neighbors to check in and offer words of support. We must remember that the coronavirus was not the result of any one person or nation; this is a virus that impacts all people and as such we must convey support and respect to all.
President, Heartland Community College
Information and Updates
Heartland employees continue to support the alternative delivery of classes and maintain support services while working remotely, off campus.
- Online and alternative instruction delivery is in effect for all Spring 2020 classes through the remainder of the term.
- Employees have transitioned to work from home operations. Only essential personnel will have access to Heartland facilities, as determined by College administration until further notice.
- A student help line is available at 309-268-8000 and messages can also be directed to SuccessConnections@heartland.edu
- Technical support resources for students are available from the Canvas Class Management System’s 24-hour support lines as well as the Heartland IT hotline, 309-271-7195 and the Online Learning Support page.
- Our Continuing Education programs have been suspended until further notice.
- Mail Services will continue operations on a limited basis for mail and package delivery.
- Contractors or vendors providing essential services on College facilities are allowed access only with administrative approval until further notice.
These operational measures will stay on place for the duration of the stay at home directive, and some may continue after the Governor’s directive is lifted. Instruction will remain in an online format for the duration of the Spring 2020 term.
More information about Heartland operations in relation to COVID-19 at www.heartland.edu/coronavirus. This site will be updated with information for students, employees and the community at large.
Written by: Steve Fast