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Math Success Center

Welcome to Spring 2021! All MATH 09X courses will be online this semester. We will be providing virtual and in-person facilitator assistance for students who need help with math (see the Facilitator Schedule below).

MATH 091, 092 and 094 courses at Heartland use MyLabsPlus, an online program that allows students to work at a personalized pace.

Highlights and Benefits

  • You will start at a level that you are comfortable with and move through the course materials, mastering each concept before moving on. Some students are able to complete more than one course in a semester, saving time and money.
  • Students have varying learning styles, skills and interests.  We have multiple supports in place to ensure student success.
  • The computer program you will use provides immediate feedback and numerous resources to assist you. 
  • You can work on math anywhere you have a computer and an internet connection.
  • Instructors provide individual instruction and build problem-solving skills at a pace that is right for you.

Need Help With Math? 

(NOTE:  Spring Break starts on Saturday, March 6, and ends Friday, March 12.  Testing and Facilitating appoinments will not be available during those dates.  Enjoy your break!)

You can get math help either by joining a Zoom room with a math facilitator who is standing by (check the Drop-In Facilitator Schedule below), OR you can make an appointment with a math facilitator for a day/time that works for your schedule.

When making an appointment, you may choose to meet by Zoom or at the Normal campus, but please be aware that it may take some time to set up (maybe up to 24 hours) depending on facilitator availability, but we will do our best to assist you in a timely manner.

  • On Campus Hours:

    Wed  11 - 1 pm

    Thur  4 - 6 pm

    On-Campus Facilitating

    You can meet with a facilitator at the Normal Campus for individual help! 

    Meet in room WDC 2601 (Math Success Center).  Covid precautions will apply:  please wear a mask, and plan to keep 6 feet apart. We have ample supplies of hand sanitizer.

    To meet in-person, just fill out a Math Tutoring Appointment Form (below the next acordion) indicating that you wish to meet on campus. 

  • Zoom Drop-In Facilitating

    Just click on the facilitator's name at the given day/time, and you will be in their Zoom room.

    Wed 11 - 1 pm Toni

    Thur  4 - 6 pm  Bob

    Zoom Facilitating

    To schedule a time to meet with a facilitator using Zoom, at a day/time that works for you, just fill out the Math Tutoring Appointment Form. Please keep in mind that it may take a few hours (possibly up to 24 hours) to set it up. We will try our best to respond in a timely manner.

Schedule a Math Tutoring Appointment

If you need help with math, please fill out this form to request a facilitator appointment, either by Zoom or In-Person. Keep in mind that it may take up to 24 hours to schedule this appointment.

Math Tutoring Appointment Form

Schedule a Test 

To schedule a testing appointment (only for modules 4, 6, 10, 12, 17 and 19) please fill out the Math Testing Form below.

  • On-campus Testing is available at the Normal Campus.  Just fill out the math testing form to make an appointment.

    Mon  11 am - 2 pm
    Thu   4 - 7 pm

    On-campus Testing is available at the Pontiac and Lincoln campuses as well (no appointment needed) Just click the links to find their hours:



  • Zoom Testing Hours (You can make an appointment at one of these times.)   

    Sun  4 - 7 pm
    Mon  11 am - 2 pm
    Tue   none
    Wed  none
    Thu   4 - 7 pm
    Fri    10 am - 1 pm

Math Testing Appointment Form

Opportunity to Re-take Placement Exam

If you are a current MATH 09x student and have passed a course during this term, you have the option to retake the Placement Test to see if you can jump to a higher math course.

To apply to retake the Placement Test, you will need to contact your instructor.

You can find more information about preparing for and scheduling the placement retake by contacting the Testing Center.

Frequently Asked Questions

  • Go to and click on the "MyLabsPlus" tab.  On the following screen click on "MyLabsPlus" again.  Choose your class.
  • No!  The textbook is online and accessible from the MyLabsPlus online course page.  The additional course fee covers your access to MyLabsPlus for the term.

  • To report issues with MLP please go to and notify your instructor.

  • Absolutely! You can work on math anywhere that you have internet access.

  • Your instructor can grade your notebook. You must scan it and email or upload to your course.  (You must have your notebook graded before you can take a Post-test.)

  • Main Campus:  You may test using Zoom or coming to campus.  You must complete an appointment form. (See the form, above.) 

    You may also video yourself taking the test and upload the video and scanned test to your instructor (note:  this method is not opimal because the size of the video makes it difficult to send.)

    Lincoln or Pontiac:  Please contact the  extension centers for their hours.  Note: You do not need to fill out the appointment form if you are going to take your test there.)

    Pontiac (815)842-6777 email:

    Lincoln (217)735-1731 email: 

    The schedule for hours is in your MyLabsPlus (MLP) course in Schedules

    • You need to keep in mind that the amount of work is the same whether you take it online or in-class.  That is, it will take from 10 – 15 hours a week to successfully complete your course.
    • You will need to have a reliable computer to work from home.

    For a short quiz to decide if online learning is right for you, please visit:

  • Lori Hoffman, Associate Director of the Math Success Center (, phone:  309-268-8630)

Contact Us

ICN 2000
1500 W Raab Road
Normal, IL 61761
Phone: 309-268-8640
Fax: 309-268-7974

Email the Math & Science Office

Lauren Denofrio-Corrales

Dean, STEM and Business
Phone: 309-268-8862

Jeremy McClure

Associate Dean, STEM and Business
Phone: 309-268-8655

Lori Hoffman

Associate Director, Preparatory Mathematics
Phone: 309-268-8630