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Heartland Course Testing

If you need to take a make-up exam or retest for your HCC course that has an in-person component, you must have an appointment. You can schedule by clicking on the button below or by contacting the Testing Center. You should work with your instructor to ensure that the exam is available during the Testing Center's hours and by the instructor's deadline.

Course Testing Appointments

Schedule your course exam appointment

Drop-In Course Testing

Students may drop-in to complete a course exam Monday-Thursday (2:00 pm - 4:00 pm). No appointments are required between those times. If you wish to test outside of those times, an appointment must be scheduled. 


The following guidelines have been established
:

  • An appointment is required unless you are completing an exam during the drop-ins
  • All students must adhere to Heartland's Standards of Care
  • A Photo ID is required for all testing
  • Please arrive to the Testing Center knowing your course number, instructor's name and your student ID number for check-in
  • In order to take your exam, your name must be listed on your instructor's request form
  • We will not administer exams after the instructor-specified deadline
  • Book bags and other belongings must be stored in a provided locker
  • Cell phones, smart watches and all other non-medical electronic devices must be silenced and stored in a provided locker
  • Due to unique circumstances presented by testing situations, children are not allowed in the testing area
  • Minors who accompany students and wait outside the Testing Center must have another adult present for supervision. Students who are accompanied by minor children will not be admitted to the Testing Center unless another adult is present to supervise the minor
  • Only water bottles are allowed in the testing room after they are checked by staff
  • Academic integrity and compliance with the student code of conduct are expected of all students while in the Testing Center. Suspected violations will be reported to the appropriate Director
  • Exams cannot be started within 30 minutes of closing
  • All exams are collected at closing

Remote Testing

Can't make it to campus to test for your online or hybrid course? Find a testing center in your area to arrange a remote test, and have the exam returned to your instructor. Please note that various proctoring fees and scheduling requirements may apply.

Special Accommodations

Alternative testing is an appropriate service for many students with special needs. Testing accommodations for students with documented disabilities must be arranged by the student through the Student Access and Accommodation Services (SAAS) office. For more information on what documentation is required, contact Student Access and Accommodation Services at 309-268-8259. 

Students requiring extended time only for testing needs may complete exams during regular Testing Center hours. To test with a separate area, assistive technology, or other accommodations, please schedule an appointment with Student Access and Accommodation Services at least 48 hours in advance. 

Contact Us

SCB 2002
Heartland Community College
1500 W Raab Road
Normal, IL 61761
Phone: 309-268-8077
Lincoln: 217-735-1731
Pontiac: 815-842-6777
EmailTesting@heartland.edu

Hannah Mathes

Associate Director, Testing Center
Email: Hannah.Mathes@heartland.edu
Phone: 309-268-8041

Stephanie Johnson

Program Assistant, Testing Center
Email: Steph.Johnson@heartland.edu 
Phone: 309-268-8011

Lincoln Center

Kelsi Edwards

Program Assistant, HCC Lincoln 
Email
: Kelsi.Edwards@heartland.edu 
Phone: 309-268-8974

Pontiac Center

Dawn Shay

Program Assistant, HCC Pontiac
Email
: Dawn.Shay@heartland.edu 
Phone: 309-268-8951