Student Access and Accommodation Services

Welcome to Student Access and Accommodation Services (SAAS)


At Heartland Community College, SAAS works with students who have disabilities, medical conditions, diagnoses, or temporary barriers that may impact access to coursework, programs, and campus life. 

Our goal is to provide reasonable accommodations and support that help students access their education while promoting independence, self-advocacy, and academic success.

Need Accommodations?

Complete these four easy steps, for students accessing SAAS accommodations for the first time!


  1. Complete the Request Form

    Tell us about your disability, diagnosis, barriers, past supports, and any accommodations you may need.

    Request for Accommodations Form
  2. Submit Documentation

    Documentation helps us understand how your condition impacts your access and learning experiences.

    Examples include:

    • High School IEP
    • High School 504 Plan
    • Disability Verification Form
    • Medical documentation
    • Psychological evaluations

    Not sure what documentation to submit?

    Contact SAAS and we can help.
  3. Meet with SAAS Coordinator

    After we review your request, we will schedule an intake appointment. 

    During the meting we will:

    • Learn about your strengths and challenges
    • Review documentation
    • Discuss accommodation options
    • Answer questions
    • Explain next steps
  4. Receive and Use Your Accommodations

    Following the intake process:

    • Approved accommodations are added to you profile
    • Accommodation notifications are shared with instructors
    • You receive an Accommodation Resource Guide
    • Accommodations can begin once approved

Using Your Accommodations

Once your accommodations have been approved during your intake appointment, you are ready to start using them in your courses and within campus life. SAAS is here to help you put your accommodation into action confidently and successfully.

Access Your Accommodation Letter

After your intake appointment, your approved accommodations will be added to your SAAS profile. Your official accommodation notification will be emailed to you and your instructors. You will also receive a custom Accommodation Resource Guide that identifies the roles and responsibilities of the student, faculty, and the SAAS department.

Your accommodation notification:

  • Lists the accommodations you are eligible to use
  • Assists in communicating your needs to instructors
  • Ensures faculty know how to support your access

Communicate Accommodation Needs with Instructors

Students are responsible for communicating their accommodation needs with their instructors each semester. This step:

  • Lets instructors know which accommodations you will be using
  • Opens a supportive communication pathway
  • Helps ensure accommodations are implemented on time

Students should discuss with their instructors how accommodations will work in their classes. If you ever feel unsure about how to approach your instructor, SAAS can assist you in initiating the conversation.

Reach Out if Your Needs Change

Your needs may shift during the semester. Accommodations can be adjusted or updated at any time. Contact SAAS to discuss updating your accommodations if:

  • A new barrier arises
  • A class requires different supports
  • Your disability-related needs change
  • You want to explore additional assistive technology

SAAS is here for ongoing support, not just at the start of the term.

Meet the Staff

Portait of Kori Folkerts

Kori Folkerts

Director, Student Access and Accommodations Services, and HALO Program

309-268-8251
Portait of Dawn Berry

Dawn Berry

Program Assistant, Student Access and Accommodations

Portait of Jill Warren

Jill Warren

Coordinator, Student Access and Accommodations Services and HALO Program

309-268-8151
Portait of Karin Orwig

Karin Orwig

Coordinator, Student Access and Accommodation Services and HALO Program

309-268-8235
Portait of Jan Schlickman

Jan Schlickman

Program Facilitator, Student Access and Accommodation Services

Portait of Leslie Wagner

Leslie Wagner

O & I Facilitator, Adult Education

Contact Us

Need Help?

We are just an email or visit away.

Appointments

Click the button below to request an appointment for various SAAS services or a general information appointment.

Call Us

Phone number: 

309-268-8259