Testing Services

Testing Services at Heartland provides a secure testing environment for students.

Reasons you can use Testing Services:

  • You are enrolled in online, hybrid, or other distance learning courses.
  • You have a documented disability.
  • You need to take a make-up exam.

Taking an Exam 

We will only administer exams at the request of the instructor. If you need to take an exam in the Testing Center, you should work with your instructor to make sure it is available. Be sure to bring a Photo ID to take an exam.

Special Accommodations

Testing accommodations for students having documented disabilities must be arranged by the student through Disability Support Services.

Community Use

Testing Services is available to all community members who wish to have a test proctored, including those in open learning and distance learning programs. Additional fees will apply if the test being proctored is from a non-Heartland institution.  We will only administer exams for community members at the request of the instructor or the institution responsible for the exam. Please see Using Heartland as a Testing Site (PDF) for detailed instructions. Contact us with additional questions about using Heartland as a testing site.

Faculty Use

Faculty using Testing Services to proctor an exam need to fill out and submit a Request for Testing Form (PDF) to Testing Services.  More information on faculty use of Testing Services can be found on our Faculty Guidelines document (PDF).

Contact Testing Services

SCB 2002
Heartland Community College
1500 W Raab Road
Normal, IL 61761
Phone: 309-268-8050
Lincoln: 217-735-1731
Pontiac: 815-842-6777

Kim Kelley

Director of Student Success
Phone: 309-268-8057

Jenny Crones

Coordinator of Tutoring Services
Phone: 309-268-8243